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Your support makes all the difference. Read more Sky Mobile has suffered a major outage, with users saying they are unable to connect to mobile internet.
Online outage monitor Downdetector registered thousands of user reports about issues with Sky Mobile on Tuesday afternoon.
The issue appeared to begin just after 2pm, with both mobile networks going down simultaneously.
Customers took to Twitter and other social media platforms to complain about the problems.
The Independent has reached out to both O2 and Sky Mobile for comment.
A spokesperson for Virgin Media O2 said: “We’re aware of the issue that is impacting Sky Mobile customers. Whilst they use the O2 network, this issue is impacting Sky Mobile services only and our network is working as usual.”
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